Cancellation Policy

Standard Policy

• Same-day cancellation: 50% of the total cleaning fee.
• Same-week or short-notice cancellation: flat $50 cancellation fee.

Same-Day Cancellation

If a client cancels the scheduled cleaning appointment on the same day it is due to occur, you will be charged 50% of the total cost of the scheduled service. For example, for a $200 scheduled job, the cancellation fee would be $100.

Same-Week or Short-Notice Cancellation

If a client cancels the scheduled cleaning appointment within the same week (within 1 to 6 days of the appointment, but not on the same day), you will be charged a flat $50 short-notice fee.

Avoiding Fees

To avoid any cancellation fees, please notify Cleaning Details Inc of any needed rescheduling or cancellation at least seven (7) days prior to your confirmed appointment date.

Rescheduling

If you need to reschedule your appointment, we will do our best to accommodate a new time slot within the same week, subject to availability. Rescheduling within the same week is still subject to the $50 short-notice fee if not done seven days in advance.